Join Us For Our Special CEU Event

NOVEMBER 9th | 8:00am - 9:30am

Dealing with Problem People & De-Escalation Strategies

• Increase understanding of successful, unsuccessful 

  and dangerous strategies with residents

• Increase awareness of prevention opportunities

• Learn to say no with “yes” phrases—“yes I see this is 

   important to you”

White Pine Senior Living of Inver Grove Heights

9056 Buchanan Trail, 
Inver Grove Heights, MN

RSVPs Appreciated - LRoger@WPSeniorLiving.com